SurveyLab is a rapidly expanding company that specializes in providing top-tier online survey software. Their web-based service is designed to facilitate the creation of professional surveys, the collection of responses, and real-time data analysis.
The software finds application in various areas such as:
– Market research
– Customer and employee satisfaction surveys (CSAT)
– Net Promoter Surveys (NPS)
– Customer experience management
– Intercept surveys
– HR questionnaires
– 360-degree feedback
– Online forms and tests
The benefits of using SurveyLab include:
– The ability to create surveys in multiple languages, including right-to-left written languages
– Mobile survey compatibility
– Heat-map and hot-spot question features
– Unlimited survey and test creation
– Email embedded surveys
– Advanced branding options
– Multi-user support
– Integration with Zendesk and Slack, with automatic ticket creation
– Cross tab reports
– Export options to Excel, SPSS, PowerPoint, PDF
– API & Integration
SurveyLab is a versatile tool used by a wide range of companies and individuals for various purposes, including Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, and knowledge tests.
One of SurveyLab’s standout features is its commitment to providing dedicated customer support and on-demand development for clients. The company also offers access to one of the largest online survey panels, boasting over 100 million panelists across 150 countries.