Skilljar is a globally recognized Customer Education software, trusted by innovative companies such as Tableau, Verizon, Zenefits, and U-Haul, among hundreds of others. The platform is designed to facilitate customer onboarding, engagement, and retention on a large scale. With its headquarters in Seattle, WA, Skilljar is supported by renowned financial institutions like Insight Partners, Mayfield, Trilogy Equity Partners, and Shasta Ventures. The company operates remotely, with employees spread across various states in the U.S.
Skilljar: A Purpose-Built External LMS
Skilljar stands out as a leading external Learning Management System (LMS), specifically designed for customer and partner education. The platform seamlessly integrates with all essential tools, ensuring customer success. Skilljar’s external LMS is instrumental in quickly onboarding customers and partners, transforming them into product experts.
Skilljar: Driving Business Impact and Profitability
Skilljar leverages education to enhance your business impact throughout the customer journey. The platform helps reduce support calls by educating users at scale, allowing Customer Service teams to focus on strategically improving customer satisfaction, driving revenue, and boosting profitability.
Skilljar: Enhancing Customer Retention and Providing Data-Driven Insights
Skilljar understands that well-trained customers are more likely to use your product, perceive its value, and remain loyal. The platform integrates its data with your CRM, marketing automation, and other customer-related platforms, offering actionable insights to improve customer success and business growth.
Skilljar: Strengthening Your Brand
Skilljar helps create an ecosystem of trained and certified customers and partners, turning them into product experts and evangelists. Companies that prioritize product adoption and customer success, such as Tableau, DocuSign, Twilio, Procore, and Gong.io, rely on Skilljar.
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