• Applicant Tracking System
  • Benefits Administration
  • Compensation
  • Compensation Management
  • Conferences
  • Employee Engagement
  • Employee Recognition
  • Events
  • Food & Beverage
  • HR Consulting
  • HR Podcasts
  • HR Services
  • HR Software
  • HRIS
  • HRMS
  • Job Search Sites
  • Learning Management System
  • Learning Platform
  • Media
  • Nearshore Software Development
  • Payroll
  • Perks and Benefits
  • Software Development Outsourcing
  • Staffing
  • Talent Acquisition
  • Talent Engagement
  • Talent Management
  • Time Tracking
  • Training

ServiceSkills is a comprehensive online learning platform that enhances your team’s communication skills with customers and colleagues. Originating from Telephone Doctor Customer Service Training, ServiceSkills offers a vast array of online video courses that span a wide range of topics. These include customer service, client success, workplace respect, team building, email etiquette, conflict resolution, diversity, harassment, anti-bullying, mentoring, and more.

ServiceSkills.com is a meticulously curated collection of online courses designed to empower your staff to elevate customer satisfaction, foster teamwork, promote workplace respect, and manage more effectively. This proven soft-skills training can be accessed via our award-winning online portal or as LMS courses, which can be installed on your organization’s Learning Management System.

The platform is designed to meet a variety of goals, from new employee orientation training to customer service skills development and strategies to enhance staff cooperation. ServiceSkills.com refines the way your team communicates with customers and colleagues, covering a broad spectrum of topics such as customer service, client retention, team building, employee relations, email etiquette, conflict resolution, diversity, bullying, respectful workplace issues, and management development.

The training includes video lessons, quizzes, answer feedback, key point reminders, and certificates of completion. A robust administrative management system is also included, enabling your managers to monitor performance, identify gaps, and track progress.

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