Intellum is a comprehensive learning management system that powers the educational programs of the world’s leading brands and dynamic companies. It is designed to enhance revenue, bolster customer retention, and reduce support costs through external education.
The Intellum Platform provides all the necessary tools for an organization to create, manage, track, and enhance highly-personalized learning experiences. It caters not only to customers but also to partners and employees.
Intellum’s Customer Education and Training Platform goes beyond basic product training and “how-to’s”. It is designed to teach competencies that enable users to achieve desired outcomes with your product. This platform is trusted by teams at Google, Facebook, Mailchimp, Atlassian, and more to educate, onboard, and amplify customer value on a large scale.
The platform combines product training, learning, knowledge base, and customer enablement into a single destination. This ensures that customers and partners acquire the skills necessary to excel with your products.
The Intellum Customer Education Platform is equipped with unique features that set it apart. Users can author their own content, utilize the built-in Evolve authoring tool, or upload courseware like SCORM. It allows for seamless training of multiple audiences from one consistent location.
The platform keeps learners engaged with social and gamified experiences. It enables the creation of assessments, certifications, quizzes, and NPS surveys directly within the platform. Its unique Open Asset approach allows any file, document, presentation, link, or video to become a trackable, reportable learning activity.
The platform is fully customizable and brandable, allowing the right content to be presented at the right time to each individual user. It employs engagement tactics like personalization, recommendations, requirements, certifications, mobile access, chat, and more to drive learners towards achieving desired goals.
Finally, the Intellum Customer Education Platform allows you to track every move your learners make, connecting learning objectives to business outcomes.