Verint® is a global leader in connecting work, data, and experiences across enterprises, assisting some of the world’s most renowned brands in building enduring customer relationships. By eliminating inefficiencies caused by organizational and data silos, Verint enables brands to deliver differentiated experiences at scale, thereby adapting and thriving in the future of work.
Verint’s solutions are designed to bridge the Engagement Capacity Gap™, a common issue faced by brands when they lack the necessary resources to meet customer expectations. By addressing this gap, Verint aids brands in fostering lasting customer relationships and driving tangible business results.
The Verint Customer Engagement Platform leverages the latest advancements in artificial intelligence, analytics, open integration, and customer engagement science to cater to the ever-evolving consumer interactions and demands. Verint works closely with a wide ecosystem of solutions and partners to help customers extract maximum value from their technology investments.
With Verint, brands can harness the power of customer engagement across all business areas, delivering consistently differentiated experiences to their customers and employees. This is achieved at scale, leading to measurable business outcomes.
Verint has a global presence, with its headquarters in Melville, N.Y., and over 40 offices worldwide. The company is powered by a team of 4,500 dedicated professionals and a global partner network.
Verint’s unique solutions are designed to close the Engagement Capacity Gap, a challenge faced by brands today due to the need to deliver quality customer experiences across multiple engagement channels, customer journeys, and interactions, often with limited resources.
Over 10,000 organizations in more than 175 countries, including over 85 percent of the Fortune 100, rely on Verint’s solutions.
Impact360 Workforce Management is a Verint solution that enhances throughput and reduces costs by automating forecasting and scheduling across teams and divisions.
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